Shipping policy

Thank you for shopping with The Christmas Palace. Please review our shipping terms and conditions below before placing a wholesale order.

Domestic Shipping Only

We currently ship orders only within the contiguous United States.
We do not ship to:

  • Alaska

  • Hawaii

  • Puerto Rico

All orders are shipped via UPS Ground or LTL Freight, depending on the size and nature of the items.

International Shipping

At this time, we do not offer international shipping directly.
If you are placing an order from outside the United States, you must use a freight forwarding service based in the U.S.

We are happy to coordinate shipment of your order to a freight forwarder of your choice. Be sure to provide their complete contact and delivery information at the time of order.

Shipping Costs

Shipping costs are not included in your order total.
All customers are responsible for all shipping charges, which will be calculated and added to your invoice or billed separately before shipment.

Processing & Delivery

  • Most standard orders ship via UPS Ground.

  • LTL Freight shipments and oversized items (such as large holiday decorations) may require additional time for handling and delivery.

  • You will be notified if any item requires special shipping arrangements or extended lead time.

We appreciate your understanding and are here to help ensure your order reaches you safely and efficiently.